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Why Business Process Workstreams are the Key to Successful Business Central Implementations

Updated: 16 minutes ago

Why Business Process Workstreams are the Key to Successful Business Central Implementations


Avoid ERP Failures with Elliott Clark Consulting’s Unique Approach



Consulting from Elliott Clark Consulting and client in front of a whiteboard mapping out an end to end business process


Implementing an ERP system like Microsoft Dynamics 365 Business Central can transform your operations, but improper implementation can lead to failure. Are you setting your Business Central project up for success or failure? Many businesses invest in powerful ERP solutions only to discover that they don't fit their unique operating needs. When critical steps in business processes are overlooked, workarounds become commonplace, and user adaptation falters, higher costs and delays follow.


Unfortunately, this scenario is more common than you think. Many ERP implementations fail—not because the software lacks features but because the implementation focuses only on the system's functions rather than how the entire business actually operates.


At Elliott Clark Consulting, we do things a little differently. We prioritize business process workstreams, not just Business Central's functional capabilities. This approach ensures that your operations work seamlessly, efficiently, and cohesively. It eliminates gaps, minimizes risk, saves money, and drives higher user adoption.

If you're planning an ERP implementation, this could be your most important decision. Here's why.


The Hidden Danger of Feature-Driven Implementations

Most ERP projects start with good intentions but quickly fall into the same trap: a feature-focused approach. The implementation team configures Business Central based on what it can do instead of what your business needs it to do.  Too much focus on steps rather than outcomes.

Here's what happens when that approach fails:

  • Missed Steps in Your Process – If Business Central isn't built around your full workstream, you'll find gaps in key areas like approvals, quality control, or supply chain handoffs.

  • Ineffective Testing – Without a full view of the end-to-end process, testing focuses on individual modules rather than how everything connects. This leads to last-minute surprises.

  • Low User Adoption – Employees resist using a system that disrupts their daily workflows. If Business Central doesn't reflect how they actually work, they'll default to old habits (like spreadsheets and manual tracking).

  • Higher Costs & Delays – Fixing process gaps late in the game means expensive rework, missed deadlines, and unplanned customization costs.


This is why we don't just look at features and functions—we look at how Business Central will power your entire business process from start to finish.


The Elliott Clark Consulting Difference: Business Process Workstreams First


At Elliott Clark Consulting, we start with your business process—not the software. By mapping out your full workstream first, we ensure that every detail is covered before Business Central is configured. Here's what this means for your implementation:


  • Cohesive End-to-End Process – We ensure that every step, from order entry to final invoicing, flows smoothly without gaps or workarounds.

  • Risk Reduction – By addressing process gaps upfront, we prevent issues before they happen—saving you from costly mistakes.

  • Stronger Testing & User Adoption – When Business Central mirrors real-world workflows, testing is more effective, and users adopt the system faster because it actually makes their jobs easier.

  • Faster ROI – A well-designed system means fewer headaches, less training time, and faster efficiency gains, saving time and money.


This method isn't just about avoiding failure—it's about setting your business up for long-term success.


Real-World Example: How This Approach Saves You Money


Let's say a manufacturer is implementing Business Central. Based on Business Central's standard setup, a traditional, feature-focused implementation configures the system for inventory, purchasing, and production.

Sounds fine, right?


But here's what they miss without a business process workstream approach:

❌ Their existing process includes a manual quality check after production—but Business Central wasn't set up to capture this. Orders get shipped before inspection, leading to returns and compliance issues.


❌ The purchasing team relies on custom approval routing—but without mapping the whole process first, this wasn't built into Business Central. The result? Delays and frustrated employees trying to work around the system.


❌ The finance team needs a specific cost allocation method for profitability analysis—but no one addressed this early. Fixing it later requires an expensive configuration rework.


By focusing on business process workstreams first, Elliott Clark Consulting prevents these expensive surprises before they derail your implementation.


Why This Matters for Your Business Right Now

If you're considering Business Central, you can't afford to take the wrong approach.

An ERP system is a major investment, and how it's implemented will determine whether it's an asset or a liability.


  • Do you want a system that drives efficiency and growth?

  • Do you want an ERP that your employees actually use—without frustration?

  • Do you want to avoid costly rework, project delays, and unexpected budget overruns?


If the answer is YES, then you need an expert team that understands more than software—you need a team that understands how your business runs.

That's precisely what Elliott Clark Consulting delivers.


Make the Right Choice for Your Business—Schedule a Consultation Today

Don't risk an ERP failure by focusing only on system features. Choose a more innovative, process-driven approach that guarantees a seamless, efficient, cost-effective implementation.


At Elliott Clark Consulting, we've helped hundreds of businesses like yours implement Business Central correctly—with a proven methodology that eliminates risks and maximizes results.


📅 Schedule a free consultation today, and let's build an ERP system that actually works for your business.




Your ERP project's success starts with the right approach. Let's get it right—together.

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